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Mary Savage Dixon
Mary Savage Dixon
01:10

Mary Savage Dixon

Ben E. Keith Company

Arlington, TX USA

"It’s all about the hustle. If you’re constantly out-hustling and outworking everyone around you, then opportunities come to you."

Career Roadmap

Mary's work combines: Technology, Engineering, and Problem Solving

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Day In The Life

Digital Workplace Engineer

I'm a full stack Microsoft 365 engineer for a food and beverage distribution company.

01:24

Day In The Life Of A Digital Workplace Engineer

My Day to Day

I may get a call that people are unable to use applications inside their browsers. I'll dig in and find the patches Microsoft pushed out. After identifying the issue, I'll test it on a few devices to verify, write a group policy for the company, and push it out to everyone's devices (about 3800 users). I may also test everyone in the company to make sure they won't click on phishing links. I may help someone who isn't receiving another person's emails. These are some of the typical tasks I do.

Skills & Education

Advice for getting started

My company needed to fill a systems engineer role. I volunteered even though I didn't have experience because I was willing to work hard and learn. They let me to give it a shot but wouldn't technically give me the title change. A year later, I was still doing the job. I went back and asked them to resolve this by giving me the promotion. They willingly did. One of the biggest lessons I've learned is that what you know isn't as important as long as you're willing to try, learn, and work hard.

Here's the path I took:

  • High School

Life & Career Milestones

My path in life took a while to figure out

  • 1.

    I went to Texas Tech University after high school with the ultimate dream of earning my degree in restaurant and hotel management, moving to an island, and feeling like I’m on a permanent vacation.

  • 2.

    Three years into college, I found out my mom had cancer, so I left school to take care of her.

  • 3.

    I set down roots, started a family, and didn’t end up going back to college—however, going back and completing my degree was always in the back of my mind.

  • 4.

    During this time, I got a job at an apartment management company and worked there for 20 years.

  • 5.

    The property I worked for was sold and they didn’t have a place for me besides the IT department—I didn’t have any IT experience but I had a knack for it, so I gave it a try and ended up loving it!

  • 6.

    In 2020, when the COVID-19 pandemic hit and my kids were all completing their schoolwork online, I decided that this was also my shot to go back to school.

  • 7.

    I’m currently working as a digital workspace engineer during the day and going to school at night in order to finish my degree so that I can move up in the company.

Defining Moments

How I responded to discouragement

  • THE NOISE

    Messages from Peers:

    We can't give you a promotion or title change because you don't have the credentials to do the job.

  • How I responded:

    My company needed to fill a systems engineer role. I volunteered even though I didn't have experience because I was willing to work hard and learn. They let me to give it a shot but wouldn't technically give me the title change. A year later, I was still doing the job. I went back and asked them to resolve this by giving me the promotion. They willingly did. One of the biggest lessons I've learned is that what you know isn't as important as long as you're willing to try, learn, and work hard.

Experiences and challenges that shaped me

Click to expand

  • I work in a male-dominated space. My team will say derogatory things that I have to correct. I'll find an issue on someone's computer but they'll want a man to investigate instead. Vendors will tell me to ask the IT guy but I am the "IT guy."